Privacy policy

Welcome to TheOptionShark. We value your privacy and are committed to protecting your personal information. Please read the following Privacy Policy carefully before using our services. Continued use of this website constitutes your agreement to this Policy; if you disagree, please immediately discontinue use of our services.

1. Information we collect

a. Information You Provide

  • Account Information: This includes your name, email address, phone number, shipping address, order and payment information, etc.
  • Inquiry Information: Any information you provide when contacting us, such as in messages or feedback.

b. Automatically Collected Information

  • Usage Data: This includes behavioral data such as your device type, IP address, browser type, access time, and pages viewed.

c. Information from Third-Party Sources

  • Partner Platforms: With your permission, we may obtain necessary information from payment platforms, logistics providers, or marketing platforms to improve our service experience and processing efficiency.

2. How we use your information

  • Providing basic services: Such as order processing, payment, security verification, logistics tracking, and after-sales support.
  • Optimizing User Experience: Analyzing usage data to improve website functionality and content quality.
  • Marketing Communications: With your consent, we will send you product recommendations, promotional information, and other information. You may unsubscribe at any time.

3. How we share your information

We only share your information in the following circumstances:

  • Authorized service providers: These include payment platforms, logistics providers, and marketing platforms. Your data will only be used within their authorized scope.
  • Legal Compliance or Rights Protection: To comply with laws and regulations or to protect the legitimate rights and interests of the platform and its users.
  • Explicit Authorization: With your prior consent.

We promise not to use your information for illegal purposes or provide it to third parties without authorization.

4. Information retention period

We will delete or anonymize your information within a reasonable period after the purpose for which it was collected has been fulfilled. If laws and regulations require the retention of specific information, we will retain it to the extent permitted by law.

5. Information security

We implement reasonable technical and organizational measures to protect the security of your information, including but not limited to encrypted transmission, access control, and secure storage. However, due to the unique nature of the online environment, we recommend that you keep your account passwords secure and regularly update your device security software.

6. Your rights and choices

To the extent permitted by law, you have the following rights:

  • Access, Modify, and Deletion: You may access, modify, or delete your personal information stored by us.
  • Unsubscribe from Marketing Communications: You may unsubscribe from our marketing communications.
  • Manage Cookies or Behavioral Analytics: You may choose to turn off cookies or behavioral analytics, but this may affect your experience with certain services.

Please get in touch with us at any time to exercise these rights.

7. Policy updates

To enhance privacy protection and service experience, we may update this Policy from time to time. Updates will be posted on this website and will take effect immediately. We recommend that you review this Policy regularly for the latest information.

8. Contact us

If you have any questions or suggestions regarding this Privacy Policy, please get in touch with us through the following methods:

  • Email: servicetheoptionshark@hotmail.com
  • Tel: +1929-361-0070